Cleaning and Trolley Collection Job: Coles Supermarkets

As a crucial part of the Store Team Member roles, the Cleaning and Trolley Collection team plays a vital part in ensuring customers have a positive shopping experience at Coles Supermarkets.

Their primary responsibility is to maintain a safe and welcoming environment within the stores, which includes keeping the premises clean and collecting trolleys from the car park.

By doing so, they contribute significantly to the overall customer satisfaction and store operations, making this role an essential component of Coles Careers.

Key Takeaways

• The Cleaning and Trolley Collection role is vital for maintaining a safe and clean store environment.
• This position is a key part of the Store Team Member responsibilities.
• It involves ensuring the store premises and car park are tidy and well-maintained.
• Employees in this role contribute directly to customer satisfaction.
• It’s an important career opportunity within Coles Careers.

Overview of Cleaning and Trolley Collection Jobs at Coles Supermarkets

The cleaning and trolley collection job at Coles Supermarkets is an essential role that contributes to the overall cleanliness and organization of the store. As a vital part of the retail team, individuals in this role ensure that the shopping environment remains welcoming and safe for customers.

Role Description and Importance

The cleaning and trolley collection staff are responsible for maintaining the store’s appearance and ensuring that all areas are clean and tidy. This role is crucial in providing a positive shopping experience, as it directly impacts customer satisfaction and store operations. Cleanliness and organization are key aspects of retail jobs in Australia, and Coles Supermarkets places significant emphasis on these elements.

Working Hours and Shifts

Coles Supermarkets operates across various shifts to cater to different customer needs. Employees in cleaning and trolley collection roles can expect to work flexible hours, including shifts between 5am-11pm, 7 days a week. This flexibility is beneficial for individuals who require varied schedules or are looking for part-time opportunities in supermarket jobs.

Store Locations Across Australia

With numerous locations across Australia, Coles Supermarkets offers a wide range of employment opportunities in retail jobs. From metropolitan areas to regional towns, Coles stores are situated in various communities, providing diverse settings for employees to work in. Whether you’re in a bustling city or a quieter regional area, there’s likely a Coles Supermarket near you, offering retail job opportunities in cleaning and trolley collection.

Key Responsibilities and Duties

The role of Cleaning and Trolley Collection at Coles involves a range of duties that are essential for daily store operations. As a Store Team Member, individuals are expected to perform various tasks that contribute to maintaining a clean, safe, and welcoming environment for customers.

Trolley Collection Tasks

One of the primary responsibilities is collecting trolleys from the store carpark and surrounding areas. This task requires working in various weather conditions and being able to work autonomously. Team members are expected to efficiently gather trolleys and return them to the designated trolley collection area within the store premises. Effective trolley collection helps prevent trolleys from being scattered around the carpark, enhancing customer safety and overall shopping experience.

The trolley collection process involves not just gathering trolleys but also ensuring that the surrounding areas are tidy. This includes removing any litter or debris that may have accumulated. By maintaining a clean carpark, Coles Supermarkets demonstrates its commitment to customer satisfaction and store appearance.

Cleaning Responsibilities

Cleaning is another critical aspect of the job. Store Team Members are responsible for maintaining the cleanliness of the store, including the sales floor, stockroom, and other areas. This involves sweeping, mopping, and ensuring that all areas are free from dirt and debris. The role requires attention to detail to maintain high standards of cleanliness and hygiene.

In addition to general cleaning tasks, team members may be required to clean specific areas such as the store entrance, customer restrooms, and checkout counters. Maintaining these areas is crucial for creating a positive first impression and ensuring customer comfort throughout their shopping experience.

Safety Protocols and Procedures

Safety is a top priority at Coles Supermarkets. Store Team Members are expected to adhere to safety protocols and procedures to prevent accidents and ensure a safe working environment. This includes reporting any hazards or incidents to management and participating in regular safety training. By following safety guidelines, team members can help prevent injuries and maintain a secure environment for both customers and staff.

Customer Service Aspects

While the primary focus is on cleaning and trolley collection, Store Team Members also play a role in providing excellent customer service. This can involve answering customer queries, assisting with simple tasks, and ensuring that customers have a positive shopping experience. By being approachable and helpful, team members can significantly contribute to customer satisfaction and loyalty.

Effective customer service is about being proactive and responsive to customer needs. By being attentive and courteous, Store Team Members can enhance the overall shopping experience, aligning with Coles Supermarkets’ commitment to customer service excellence.

Qualifications and Requirements for a Job at Coles Supermarkets

Coles Supermarkets outlines particular qualifications and attributes necessary for success in cleaning and trolley collection positions. These roles are fundamental to maintaining a clean, safe, and welcoming environment for customers across Australia.

Essential Skills and Attributes

To excel in cleaning and trolley collection jobs at Coles Supermarkets, individuals must possess certain skills and attributes. These include a commitment to providing great customer experiences by working with enthusiasm, energy, and pace. Being physically fit, active, and energetic is also crucial due to the demanding nature of the role, which involves constant movement and lifting up to 17kgs.

Key attributes include:

• Teamwork and collaboration
• Attention to detail in cleaning tasks
• Effective time management
• A positive and energetic attitude

Physical Requirements

The role of cleaning and trolley collection at Coles Supermarkets is physically demanding. It requires individuals to be on their feet for extended periods, lift heavy objects (up to 17kgs), and move at a brisk pace. Therefore, being physically fit is not just a preference but a necessity.

Previous Experience Considerations

While previous experience in retail or a similar environment can be beneficial, it’s not always a requirement. Coles Supermarkets values potential and a willingness to learn. However, having a background in customer service or a related field can be advantageous.

Training Provided by Coles

Coles Supermarkets is committed to the training and development of its employees. Comprehensive training is provided to ensure that all team members, including those in cleaning and trolley collection roles, have the skills and knowledge needed to excel in their positions.

Requirement	Description	Importance Level
Physical Fitness	Ability to lift up to 17kgs and be on feet for extended periods	High
Customer Service Skills	Providing great customer experiences	High
Teamwork	Collaboration with other team members	Medium
Previous Experience	Beneficial but not always required	Low

Application Process and Benefits

For those looking to join Coles Supermarkets as Cleaning and Trolley Collection staff, the application process is both accessible and beneficial. As a Store Team Member, you’ll be part of a dynamic team that ensures a smooth shopping experience for customers.

How to Apply Online

Applying for a Cleaning and Trolley Collection role at Coles is straightforward. Visit the Coles Careers page, search for available positions in your area, and submit your application online. Ensure your resume and cover letter are updated and tailored to the role you’re applying for.

Interview Tips and Process

If your application is successful, you’ll be invited to an interview. Here are some tips to prepare:

• Research Coles Supermarkets and understand our values and mission.
• Highlight your relevant experience, especially in customer service or cleaning roles.
• Be ready to discuss your availability and flexibility for different shifts.

Employee Benefits and Perks

As a Coles team member, you can enjoy a range of benefits, including:

• Discounts across Coles supermarkets and associated brands.
• Opportunities to participate in product tastings and feedback sessions.
• A supportive and inclusive work environment.

Joining Coles means becoming part of a team that values its employees and offers a rewarding work experience.

Career Growth Opportunities

Coles Supermarkets is committed to the growth and development of its employees. As a Cleaning and Trolley Collection team member, you have the opportunity to:

1. Develop new skills through training programs.
2. Take on additional responsibilities as you gain experience.
3. Explore different roles within the company, potentially moving into other areas such as customer service or stock management.

With a clear path for advancement, Coles provides a fulfilling career journey for its employees.

The Cleaning and Trolley Collection job is a vital part of the operations at Coles Supermarkets, contributing significantly to the retail experience in Australia. By maintaining a clean and organized store environment, these roles play a crucial part in ensuring customer satisfaction.

For individuals looking to join the retail industry, Coles Supermarkets offers a range of Supermarket Jobs and Retail Jobs in Australia. The Cleaning and Trolley Collection role is an excellent entry point, providing valuable experience and skills that can lead to career growth opportunities.

With various store locations across Australia, Coles Supermarkets provides numerous opportunities for employment. Potential applicants are encouraged to explore these roles and apply online, taking the first step towards a rewarding career in the retail sector.

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